Information for Parents & Caregivers

Coronavirus (COVID-19) resources for parents/caregivers

It can be difficult to know how to talk to young children about Coronavirus. Some valuable resources to help you navigate this tricky space can be found online here: https://emergingminds.com.au/resources/supporting-children-during-the-coronavirus-covid-19-outbreak/


Kids Help Line

Anytime, any reason, for kids and young adults 5 to 25 years old: Phone: 1800 55 1800 or www.kidshelpline.com.au


Parentline

Parentline is a phone service for parents and carers of children from birth to 18 years old, offering confidential and anonymous counselling and support on parenting issues. Phone: 13 22 89


Lifeline

Crisis Support, suicide prevention 24 hours a day. Phone: 13 11 14 or www.lifeline.org.au


Emergency Services

Police, Fire or Ambulance: Phone: 000


After Hours Emergency Child Protection Service

Anyone who is concerned about a child’s welfare can voluntarily make a child abuse report to Child Protection. Phone: 13 12 78


Victorian Poisons Information Centre

Advice about what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp etc. Phone: 13 11 26 (24 hours).


E-headspace

For young people aged 12 to 25, open 9am – 1am 7 days a week for a one-on-one chat, or a group chat with other young people. Visit: www.headspace.org.au/eheadspace


Food Relief

No one deserves to go hungry. Visit: www.feedgeelong.org.au/where-can-I-eat to find the closest food relief centre.


Barwon Health Mental Health Access

The ACCESS team is a 24-hour service for people who may have a complex or serious mental illness and are in crisis. Phone: 1300 094 187


Direct Line

24-hour drug and alcohol counselling, online or on the phone. Phone: 1800 888 236 or www.directline.org.au


Nurse On Call

Puts you directly in touch with a registered nurse for caring, professional health advice, 24 hours a day. Phone: 1300 606 024


Safe Steps

24 hours phone counselling and support for women and children affected by family violence. Phone: 1800 015 188


Sexual Assault Crisis Line

Confidential telephone crisis counselling service for people who have experienced both past and recent sexual assault. Phone: 1800 806 292


Youth Support + Advocacy Services (YSAS)

YSAS engages, supports and strengthens highly vulnerable and high-risk young Victorians affected by, or at risk of being affected by, alcohol, drugs, mental health issues and social disconnection. Visit www.ysas.org.au